Privacy Policy

Blue Chip Engineered Products (“Blue Chip,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, marketing communications, and services.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Contact information, including name, company, job title, email address, phone number, and mailing address.
Business information related to your purchasing needs, product specifications, and service requirements.
Marketing and communications data, including your preferences for receiving emails, phone calls, or other communications from us.
Technical data, such as IP address, browser type, device identifiers, pages visited, and interaction with our website, is collected through cookies and similar technologies.

We collect this information when you:

Fill out forms on our website (e.g., contact, quote, or VMI inquiries).
Subscribe to our newsletters or other marketing communications.
Communicate with us via email, phone, or other channels.
Interact with our website and marketing campaigns.

How We Use HubSpot and Your Data

We use HubSpot as our customer relationship management (CRM) and marketing automation platform to help us manage interactions with customers and prospects and improve our services. HubSpot allows us to:

Store and organize your contact and company information.
Send relevant email communications and newsletters based on your preferences.
Track engagement with our website and emails to better understand interests and improve our content.
Manage forms, landing pages, and marketing campaigns.

We only use HubSpot to process your data in accordance with this Privacy Policy and applicable data protection laws. HubSpot acts as a service provider (processor) on our behalf.

How We Use Your Information

We use your information to:

Provide products and services, including fasteners, kitting, packaging, and vendor-managed inventory solutions tailored to your needs.
Respond to your inquiries, quotes, and support requests.
Manage customer relationships and maintain accurate business records.
Send you relevant marketing communications, product updates, and information about our services (where permitted by law).
Analyze, maintain, and improve our website, marketing efforts, and customer experience.
Comply with legal and regulatory obligations.

We will not sell your personal information to third parties.

Sharing Your Information

We may share your information:

With trusted service providers and partners who help us operate our website, CRM, email, analytics, and other business systems, and who are bound by contractual obligations to protect your information.
Within Blue Chip’s organization, to deliver our Solve. Source. Schedule. Service. approach and support your account.
When required to comply with applicable laws, regulations, legal processes, or governmental requests.

We do not share your information for unrelated third-party marketing purposes.

Cookies and Tracking Technologies

Our website and HubSpot-powered tools may use cookies and similar technologies to:

Remember your preferences and improve site functionality.
Understand how visitors use our website.
Measure and improve the performance of our marketing campaigns.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Your Choices: Unsubscribe and Data Management

We respect your rights and preferences regarding your personal data.

Unsubscribe from Marketing

You can opt out of our marketing emails at any time by:

Clicking the “Unsubscribe” link in the footer of any email we send via HubSpot.
Contact us using the details in the “Contact Us” section below and request removal from marketing communications.

We will process your request as quickly as reasonably possible. You may still receive non-marketing communications related to orders, service updates, or other transactional messages.

Data Access, Correction, and Deletion (Data Management Requests)

Subject to applicable law, you may have the right to:

Request access to the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal information, where legally permissible.
Restrict or object to certain types of processing.

To submit a data management request:

Email us at [insert privacy email address].
Or write to us at: [insert mailing address].

To help us process your request, please include your name, company, contact details, and a clear description of what you are requesting (e.g., “unsubscribe,” “data access,” “data correction,” or “data deletion”).

Data Security

We use appropriate technical, administrative, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

Provide products and services to you.
Maintain business records in accordance with our retention policies.
Comply with legal, regulatory, or contractual obligations.

When information is no longer needed, we will securely delete or anonymize it where possible.

International Data Transfers

If we transfer your information to service providers or partners located outside your country, we will do so in accordance with applicable data protection laws and take appropriate measures to safeguard it.

Children’s Privacy

Our website and services are intended for business and industrial customers and are not directed to children. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was last revised. Your continued use of our website or services after an update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, our use of HubSpot, or wish to make an unsubscribe or data management request, please contact us at:

Blue Chip Engineered Products
Email: sales@bcepi.com
Phone:859-538-1240
Address: 1845 Airport Exchange Blvd.
Erlanger, KY 41018